Our Free Crash Repair ServiceUpdated 17 days ago

Free Crash Repair Service

If you’ve crashed and damaged your Spatzwear kit, we’ll do our best to repair it — free of charge.

What’s Covered

We can repair most Spatzwear items damaged in a crash.

Not covered:

• Socks

• Glasses

• Bottles

• Aero overshoes

How to Arrange a Repair

1. Contact us
   Get in touch via our Help Centre or email [email protected] with details and photos of the damage.

2. Send your item

   • You cover the cost of sending the product to us.

   • We’ll cover the return shipping once the repair is complete.
     
     Repair centre address
     United Repair Centre
     Unit 4, Crusader Industrial Estate
     167 Hermitage Road
     Harringay Warehouse District
     London N4 1LZ
     United Kingdom

3. Repair time

   • Repairs usually take a few weeks.

   • If an item is beyond repair, we’ll let you know.

Where It’s Available

• UK

• EU

We can’t promise to make your kit look brand new, but we’ll always aim to get it back in good, rideable condition.