Import duties and taxes — what you need to knowUpdated 17 days ago

UK orders

If you are ordering within the UK, VAT is included in the price at checkout for orders under £135. No additional import duties apply to UK domestic orders at this time.

EU orders — important update from 1 July 2026

From 1 July 2026, a new EU customs duty applies to all parcels shipped from non-EU countries (including the UK) valued under €150. This is an EU regulatory change outside of our control.

• A flat duty of €3 per product type is charged on delivery by the courier on behalf of EU customs authorities
• If your order contains multiple different product types, the duty applies per item type — for example, an order containing two different products would attract €6
• This charge is separate from any VAT already collected at checkout
• The duty is levied by your local customs authority and is the responsibility of the customer

If your parcel is held at customs or you receive an unexpected duty notice, please deal with this directly with your local customs agency or courier. SpatzWear is unable to intervene in customs clearance on your behalf.

We recommend factoring this charge into your order total when purchasing from the EU.

USA orders

Since August 2025, the USA has removed its $800 duty-free threshold. All parcels entering the USA are now subject to customs duties regardless of order value, including a 10% global surcharge currently in force.

• Duty charges are calculated and collected by US customs authorities on delivery
• These charges are the responsibility of the customer and are outside of SpatzWear's control
• We recommend checking the current US import duty rates before placing your order

Rest of world

Import duties and taxes vary by country. Your order may be subject to import duty, customs fees, or local taxes applied by your country's customs authority on delivery. These charges are the responsibility of the customer and are outside of our control.

We are legally required to declare the full transaction value of all packages. We are unable to mark orders as gifts or undervalue shipments.

PID numbers and customs clearance

For certain countries and order values, your courier may request a PID (personal identification number) or other documentation to release your shipment from customs. If this happens, please provide the requested information directly to the courier as quickly as possible to avoid delays.

Still have a question about duties on your order?

Get in touch and we'll do our best to help, though please be aware that once a parcel is with customs we have limited ability to intervene directly.